Canada Post Mail Strike
Access your important financial documents online during the strike.
Learn More
1. Login to Online Banking
2. Select your name in the top right menu and click "Profile & Settings"
3. Under "Primary Contact Information" click "Manage my Information"
4. Edit your information
If you also need to update your Two-Factor Authentication information:
1. Login to Online Banking
2. Select your name in the top right menu and click "Profile & Settings"
3. Under "Security Settings" click "Two-Factor Authentication"
4. Edit your contact method (email or text)
To change your name you will need to visit a branch.
The Mobile App can only be used to change the email and text number used for Alerts and Two-Factor Authentication.
1. Login to the Mobile App
2. Click "More"
3. Click “Two-Factor Authentication”
4. Edit your information
4. Go back and select “Alerts” to verify your changes
To change your name you will need to visit a branch. Change your address or work information through Online Banking.
Changing your Name
Visit any branch and bring valid photo ID such as a driver's license to confirm your identity. Provide the required documentation to validate your name change (ex: marriage certificate or updated driver’s license)
It takes less than 5 minutes to make an appointment or to apply online. It is up to you how you want to meet your advisor - you will have the option to meet your advisor:
