* See here for new COVID-19 update - Financial Assistance for Members: http://www.cambrian.mb.ca/about-us/news/cambrian-update-on-covid-19

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Contact Us

Cambrian Credit Union is committed to providing you with exceptional services and member support. If you have any questions, comments or concerns about Cambrian or any of the services we offer, please contact our Online Member Service Representatives. Our representatives will be happy to answer your questions.

Call us

Online Member Service Representatives

In Winnipeg: (204) 925-2727 Outside Winnipeg (within Canada): 1-888-695-8900

For calls outside of Canada, please use the local contact number; long distance charges will apply.

Touchtone Banking

In Winnipeg: (204) 231-3001
In Selkirk: (204) 482-4155
Toll Free: 1-877-590-5936

Message Us

Email

ccuinfo@cambrian.mb.ca
For your security, please do not send confidential information such as account numbers, passwords, or other account details via email.

Secure Messaging

Already a member and have a specific inquiry about your account?

Log in to Online Banking and choose Secure Messaging, where you can send personal and confidential messages directly to us.

Lost or Stolen Card

To cancel your lost or stolen Cambrian Credit Union MEMBER CARD call 1-888-277-1043 or select “Account Services” available through Online Banking.

To cancel your lost or stolen Cambrian Credit Union CREDIT CARD, call 1-855-341-4643 if you're in Canada or the US or if you're in another country, call collect at 1-647-252-9564.

If your identification, credit cards or ATM cards have been lost or stolen, it is also a good idea to inform the credit bureaus of Equifax and Transunion. They can add a note to your file that you have lost or stolen cards and may be a victim of fraudulent activity. Contact Equifax at 1-800-465-7166 and Transunion at 1-800-663-9980.

Find a Branch or ATM

Find one of our 11 branches in Winnipeg and Selkirk, or locate the closest dingfree ATM to you anywhere in Canada.

Go to Locations

Member Disputes

Member satisfaction is very important to us. We want to ensure our members are satisfied with their Cambrian experience. If you are a current Cambrian member with a concern, we encourage you to tell us about it. Click here to learn more about Cambrian’s Member Dispute process.

Accessibility for Manitobans Customer Service Policy

Cambrian Credit Union is committed to the Accessibility for Manitobans Act and its customer service regulation. We have an Accessibility for Manitobans Act Standard for Customer Service policy, which reflects Cambrian's ongoing practices and measures and our commitment to provide products and services in an efficient, fair and respectful manner to people of all abilities. Click here to read our policy.