Contact
Cambrian
Credit Union

Reach us when you need us.

Meet with an Advisor

Our Personal Banking Advisors can assist you with personal banking and lending.

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Digital Advisors

Available for video meetings:

Mon - Thurs: 8:00am - 8:00pm

Fri: 8:00am - 4:30pm

Sat: 9:00am - 5:00pm

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In-Branch Advisors

Video meetings: Mon-Sat 9:00am - branch closing

Phone and in-person meetings: during branch hours

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Book a meeting

Branches

Mon, Tues, Wed, Fri: 9:30am – 5:00pm

Thurs: 10:00am – 6:00pm

Sat: 9:30am – 4:00pm

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ATM hours vary by location

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Find a branch or ATM

Call

Mon - Fri: 8:00am - 7:00pm

Sat: 9:00am – 4:30pm

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Local: 204.925.2727

Toll Free: 1.888.695.8900

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For calls outside of Canada, please use the local number; long distance charges will apply.

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Contact our Business Services Team

Chat

Mon to Fri: 8:30am – 6pm

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Chatbot available 24/7.

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Chat with us

Email

For your security, please do not send us confidential or financial information, including account numbers, passwords or other account details, via email.

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ccuinfo@cambrian.mb.ca

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Email us

Secure Message

Already a member and have a specific inquiry about your account?

Send us a Secure Message through Online Banking.

Our normal response time is the next business day (Monday to Friday).

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Send a secure message

Lost or stolen card?

Lost or stolen ATM/Debit card

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To cancel your lost or stolen Cambrian Credit Union ATM/Debit card

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- Call 1.888.277.1043 24 hours / 7 days a week

- Login to Cambrian Online Banking and follow these steps:

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Suspend ATM/Debit card

This will temporarily disable the card. The card can be reactivated at a later date.

1. Login to Online Banking
2. Click "Suspend ATM/Debit Card" in Quick Links on the home page

3. Choose "Suspend" for the card you want to suspend

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Cancel ATM/Debit card

This will permanently disable the card. Should be used if card is stolen.

1. Login to Online Banking

2. Click “Cancel ATM/Debit Card” in Quick Links on the home page

3. Choose "Cancel" for the card you want to cancel

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Lost or stolen Credit Card

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To report a lost or stolen Cambrian Mastercard®:

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- Contact Cardholder Services immediately at 1.855.341.4643 (Canada and U.S.) or 1.647.252.9564 (International Collect).They will block and reissue your card.

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Good idea

If your identification, credit card or ATM/Debit card has been lost or stolen, you should notify the credit bureaus of Equifax and Transunion. They will add a note to your file that you may be a victim of fraudulent activity.

Equifax: 1.800.465.7166
Transunion: 1.800.663.9980

Cambrian Credit Union Corporate Office

225 Broadway, Winnipeg, MB R3C 5R4
Phone: 204.925.2600

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Find our branches and ATMs

Illustration of Broadway avenue including Cambrian headquarters

Accessibility

Cambrian Credit Union is committed to the Accessibility for Manitobans Act and its customer service regulation. Our Accessibility for Manitobans Act Standard for Customer Service policy reflects Cambrian's ongoing practices and measures and our commitment to provide products and services in an efficient, fair and respectful manner to people of all abilities.

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Learn more

Member Disputes

Member satisfaction is very important to us. We want to ensure our members are satisfied with their Cambrian experience. If you are a current Cambrian member with a concern, we encourage you to tell us about it.

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Learn more

Frequently
Asked Questions

Can you open a banking account online?

1. You can open an account, start to finish, using the Cambrian Mobile App. Click "Join Today" on the homepage of our app.

2. You can complete our online application. Click "Apply" on the homepage of our website and select "Apply for Membership".

3. You can book online to meet via video to open your account.

Note: For 2) & 3), you will need to present valid photo ID at a Cambrian branch to complete the account opening.

How do I download your mobile banking app?

Download the Cambrian Mobile App to your phone and follow the prompts to login for the first time.

Get it on Google Play
Download on the App Store

Contact us to get you set up over the phone.

What are your service fees?

See a full list of our Personal Service Fees and Business Service Fees.

Should I open a Savings account or a Chequing account?

Many of our members open a Chequing account for their daily banking and a Savings account to save up for a special project or occasion.

Our Premium Chequing Account provides you the best value, including more free transactions and cheques.
Our Premium Savings account gives you a high interest rate plus day-to-day banking transactions.

And you can bank for free when you set up a monthly direct deposit in your Chequing or Savings account; we will refund your banking fees automatically every month.

Can anyone open an account at Cambrian Credit Union?

Manitoba residents 18 years and older can open a Cambrian account online, via our mobile app or at the branch. You must have a Canadian Credit File and valid government-issued photo I.D. (ex: driver’s license).

Manitoba residents less than 18 years can open a Cambrian account at the branch. You may require a parent or guardian signature unless you are able to provide the required documentation like valid government-issued photo ID (ex. driver’s license).

Do you offer Apple Pay / Google Pay / Samsung Pay?

You can use Apple Pay, Samsung Pay and Google Pay with your Cambrian chequing and savings accounts and your Cambrian Credit Union Mastercard®.

Set up Samsung Pay

Download the Samsung Pay app from Samsung Galaxy Apps on your eligible Samsung device.
Open the app on your device and sign into your Samsung Account.
Follow the on-screen instructions to add your Cambrian ATM/Debit card or Cambrian Credit Union Mastercard®

Set up Apple Pay

Open Apple Pay
Follow the on-screen instructions
Verify your card using the Cambrian Mobile App or by contacting us.

Set up Google Pay

Download Google Pay from the Google Play Store.
Open the Google Pay app.
Tap the (+) sign.
Follow the on-screen instructions to add your Cambrian Credit Union ATM/Debit card or Cambrian Credit Union Mastercard®