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Frequently
Asked Questions

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Can I set up alerts on my account?

1. Login to Online Banking

2. Select your name in the top right menu and click "Profile & Settings"

3. Under "Alerts" click the arrow beside the Alert that you want to turn on or off

5. Choose to receive the alert by email, text or both by clicking on the toggle button. You can also turn off alerts by clicking on the toggle button again.

You can set up alerts to notify you about specific transactions or to notify you when statements or tax receipts are available, GICs are renewing and other events.

To set up alerts

1. Log into the Mobile App

2. Go to the "More" menu

3. Select "Profile & Settings"

4. Under Alerts select the alert type you wish to set up

5. Enter the required details and click "Save".

You can set up an alert via email and/or text.