Member Protection

Market Conduct Code

The Market Conduct Code represents best practices for soliciting, promoting, advertising, marketing, selling, or distributing our products or services in Manitoba. This Code has been adopted by our credit union’s board of directors and demonstrates our commitment to the fair treatment of those who use our products and services.

Market Conduct Code

Privacy Policy

At Cambrian, we believe our relationships with our members are a private matter!
 
In working with members to help meet their financial goals, we are required to collect a variety of personal information. At the same time, we are committed to maintaining the confidentiality of that information. To do this we've developed a Privacy Policy that acts as a code of conduct, helping us ensure we're protecting your privacy. 

Privacy Policy

Member Disputes

Member satisfaction is very important to us. We want to ensure our members are satisfied with their Cambrian experience. If you are a current Cambrian member with a concern, we encourage you to tell us about it. 

The Member Dispute Process

Accessibility for Manitobans Customer Service Policy

Cambrian Credit Union is committed to the Accessibility for Manitobans Act and its customer service regulation. We have an Accessibility for Manitobans Act Standard for Customer Service policy, which reflects Cambrian's ongoing practices and measures and our commitment to provide products and services in an efficient, fair and respectful manner to people of all abilities. 

Accessibility for Manitobans Customer Service Policy