Canada Post Service Resumed
Expect delays while service stabilizes. Access your important financial documents online.
Learn More
canada-post-service-resumed
Holiday Hours 2024
Cambrian Credit Union will close at 3:00 PM on Tuesday, December 24. We will be closed on December 25 & 26. Happy holidays!
holiday-hours-2024
Having issues logging into our newly updated Mobile App?
Follow these steps to resolve the issue.
Learn More
having-issues-logging-into-our-newly-updated-mobile-app
Call for Nominations
The Call for Nominations for the 2025 Board of Directors' Election is now open! We will be accepting nominations until January 3.
Learn more.
call-for-nominations
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Safe Banking

How to prevent financial elder abuse

June 15, 2023
5
min read

Financial abuse is the most common form of elder abuse. As a financial institution, it’s part of our responsibility to protect our members from fraud.

Older woman reading financial statements

Did you know that 4-10% of older Manitobans will experience financial abuse as they age? This statistic may be an underrepresentation of reality—it’s estimated that for every 1 reported case of financial elder abuse, 4 more go unreported.

On World Elder Abuse Awareness Day, we want to help change that.

“This day brings awareness to the fact that older adults can be (and often are) taken advantage of,” says Nicole Prokoppa, PMO Business Analyst at Cambrian.

“We aim to provide people with information to help protect themselves and others.”

In this article, we’re covering the common signs of elder abuse and what you can do to keep your family safe:

What is financial abuse of older adults?

Financial abuse of older adults is when another person manipulates, blackmails, or deceives an older adult to steal their money or assets.

Unfortunately, the most common perpetrators of this crime are those who have a personal relationship with the older adult.

“Oftentimes, the family members who are part of the person’s support system become the abusers,” says Nicole.

A few factors that put someone at risk for abuse include:

  • Having dementia, Alzheimer’s, or another cognitive impairment
  • Relying on a family member to manage their finances or pay their bills
  • Living alone or being socially isolated
  • Depending on others for assistance with everyday tasks, such as buying groceries or attending appointments

How does it happen?

“Different levels of abuse can take place,” explains Nicole. “For example, a caretaker may threaten to withhold services unless they are paid a certain amount of money. Or a family member may access their relative’s accounts to take out money directly.”

The most common types of financial elder abuse include:

Online scams

One common scam that targets older adults is called the “grandparent” or “grandchild” scam.

The scammer will call you and impersonate a family member (often a grandchild). They’ll tell you they’re in imminent danger and require money ASAP.

They may pass the phone to another person, who will pretend to be a police officer or lawyer to “add credibility” to the story. Then, the scammer will ask you to wire them money directly from your bank account or send gift cards—because these payment methods are more difficult (if not impossible) to reverse.

With the rise of Artificial Intelligence (AI), a scammer can even impersonate the voice of your loved one, making it harder to detect what’s real and what’s not.

If you receive a suspicious call from someone who claims to be your loved one, hang up the phone and call the person directly to verify their identity.

Crime of opportunity

Imagine that you lent your credit card to a friend so they could purchase groceries for you.

Once they visit the store, they realize they need a few things for their pantry as well. And because they already have your card, they might use it to buy those items for themselves.

This crime of opportunity is unfortunately common when older adults rely on family members for assistance with everyday purchases.

Sense of entitlement

An adult child may feel entitled to spend their parent’s money because they’ll inherit it one day. They might think: “I’ll inherit the money anyway, so why not spend it now?”

Immediate need for money

If the person managing your finances suddenly needs money, they could take advantage of your savings or good credit to cover their bills.

The person may be facing financial hardships due to addiction, job loss, unexpected expenses, or a divorce.

Dependency

An older adult may rely on others for assistance with everyday tasks, especially if they have mobility issues or medical problems. This puts them at a higher risk of being abused.

For example, a relative may threaten to cut off contact unless the older adult gives them money. This can be devastating for someone who is already socially isolated.

If the abuser is a family member, the older adult may be less likely to report the abuse or seek out alternative caretakers.

What are the signs of financial abuse of older adults?

Are you concerned that you or someone you care about may be a victim of elder financial abuse? The following signs might indicate that someone is being taken advantage of:

  • Being socially withdrawn or isolated
  • A sudden change in their living arrangement or financial situation
  • Signs of stress or mental illness
  • Change in spending habits
  • A new “friend” that seems very controlling of them
  • Family members that seem to have a sense of entitlement over the older adult’s money

How to prevent financial abuse of older adults

Keep yourself and your family safe by practicing the following:

Arrange for grocery delivery or ride services instead of giving out your payment information

Some older adults may no longer have their driver’s licenses, or they may face mobility issues. As a result, going shopping or attending appointments can pose challenges.

Rather than relying on people you may not trust for assistance, consider using a service instead.

Many grocery stores offer delivery services. And if you don’t feel comfortable asking a family member for a ride to an appointment, consider using a ride-sharing service instead.

Appoint a trusted person with Power of Attorney

Power of Attorney is a legal document that gives another person the authority to manage your finances once you are no longer able to do so for yourself.

If you are unable to manage your money due to cognitive decline, your attorney can do so for you.

It’s best to appoint a Power of Attorney before you need one—that way, you’ll be prepared for the unexpected.

Many people choose to give Power of Attorney to a friend or family member. But in some cases, having a Power of Attorney can lead to elder financial abuse.

Before selecting someone as your attorney, ask yourself the following:

  • How competent is this person at managing their own finances?
  • Is this person readily available should you need their assistance?
  • Does this person have any money troubles that you’re aware of?
  • Do you trust this person to act in your best interests?

Keep in mind that you have the option of appointing a financial professional as your attorney. You can also appoint multiple people to act as your attorney.

How to report financial elder abuse

Here’s what you can do to intervene if you suspect someone is being taken advantage of:

Start a conversation

Your loved one may not want to admit that they’ve been the victim of fraud or financial abuse—it can be embarrassing to tell someone you’ve been taken advantage of.

“Oftentimes, the older adult feels ashamed about what happened. They don’t want to press charges because it’s a family member,” says Nicole.

“The person who took advantage of them may be the same person who drives them to their appointments, and they don’t know how they’ll get around otherwise.”

But if you’re concerned that someone close to you may be being abused, it’s important to start the conversation. Make it clear that there’s nothing to feel ashamed of, and that you only want to help.

Report it

If you’re concerned that someone you know may be being abused, you can contact The Seniors Abuse Support Line in Manitoba at 1-888-440-6366.

Contact your financial institution

Do you have questions about how to protect your finances as you age? Maybe you’re thinking about your retirement plan. At Cambrian, we can help with that. Contact us today to learn more.

Today’s Rates

*All rates and yields subject to change without notice.
No items found.

Want to Discuss with an Advisor?

We would be happy to discuss your unique situation with you.
Our goal is to make complex topics like this one, simple.

“I had a wonderful experience at Cambrian. I've been with the same institution for the last 21 years and all the fees and restrictions have finally pushed me into wanting to make some changes.

My advisor was prepared for my arrival with all the documents ready and waiting. He took the time to go over each one...”

Read full client story
Stephan

on his experience with Cambrian

five stars
4.9

Need a loan Buying a Home?
Check out these Resources

Check out these Resources