Financial Assistance for our Members

We're here if you need us. 

In light of the financial difficulties that members could be facing due to COVID-19 related events, Cambrian Credit Union is taking additional measures to financially assist our members and their families during this disruptive time.


We are here to help members with personal loans and mortgages


We understand that these are challenging times for many families and that situations can change very quickly. With the many things we all have to worry about right now, let us help you with your finances.


Until further notice, we will be offering payment deferrals on personal loans and mortgages.

Personal lines of credit would be eligible for interest-only payments.


Payment deferral requests must be directly related to COVID events.

Each payment deferral request will be reviewed according to the individual situation.

Mortgage insurers, namely CMHC, GENWORTH & CGMI, announced additional payment relief options due to the COVID-19 outbreak, for which our qualifying mortgage members would be eligible.


Is deferring a payment the right choice for you?


There are financial impacts to consider when deciding to defer a loan or mortgage payment.

Please consult our Financial Assistance FAQ to help you make an informed decision.


We also encourage our members to review all financial assistance options available to them through the Government of Canada.


We are here to help our business members


Businesses will also be directly impacted by the economic impact of closures and reduced transactions.

Until further notice, we will be offering loan payment deferral on business loans.

Please consult our Business Resources page for more information about resources available to businesses.

We encourage our business members to contact their Account Manager to review their financial situation. Financial assistance may also be made available through the Canadian Emergency Business Account

Help for Cambrian MasterCard Holders

Members who have a Cambrian MasterCard who are in need of a payment deferral are encouraged to contact Collabria at 1-855-341-4643 and request financial relief. Collabria is offering a 10.9% interest rate combined with 3 months of payment deferral, which members can activate two times for up to six months.

We are here if you need us. 


Please contact your branch should you need any financial help through this turbulent time.


Our Sales & Service Team is also available Mon-Fri 8am-6pm & Sat 9am-4pm at 204-925-2727 or 1-888-695-8900 and via live chat and secure message in CambrianOnline Banking.  We have increased our staff levels to accommodate your enquiries and thank you in advance for your patience should wait times increase.