We are Here for You

Our priority is the safety and well-being of our employees and members. Our branches and offices have added precautionary measures including enhanced cleaning protocols, social distancing and branch hour reductions or temporary closures to ensure that critical functions and services can continue throughout this disruptive time.

We understand that these are difficult times and that you may need to speak to us about your account, loan or other matters. We have reassigned staff to our Contact Center to ensure prompt response to your calls and enquiries. Currently, our team is responding in your calls and live chats in under one minute. We are here for you.


Cambrian offers a variety of ways to get in touch with us and we encourage our members to reach out to Cambrian using one of these methods instead of visiting a branch whenever possible. Here is how to reach a member of our Sales & Service Team during this time.

 

 

Cambrian’s customer support line:

Call our Sales & Service Team at 204-925-2727 or 1-888-695-8900 if you need help. We have increased our staffing level to accommodate your enquiries but ask for your patience should wait times increase.

Monday - Friday, 8:00am to 6:00pm CST

Saturdays, 9:30am to 4:00pm CST


Cambrian Branch Hours

Click here for our branch hours.

*Please note that you can reach all branches by phone, even branches currently closed to members.

Secure Messaging

Already a member and have a specific inquiry about your account?

Log in to Online Banking and choose Secure Messaging, where you can send personal and confidential messages directly to us. Our normal response time for secure messages is the next business day (Monday – Friday).

Live Chat

When logged into Online Banking, you can use our Live Chat feature to speak to a member of our Sales & Services Team. Here are the Live Chat hours:

Monday - Friday, 8:00am to 6:00pm CST

Saturdays, 9:30am to 4:00pm CST


Lost or Stolen Cards

Click here for information regarding how to report a lost or stolen card.